Notice and Takedown Policy

Effective date: 23/12/2025
Last updated: 23/12/2025

DCH CARE SERVICES LIMITED (13742448), Dept 6372a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP (the “Company”, “we”, “us”, “our”) respects the intellectual property rights of others and expects the same from users of its website and services.

This Notice and Takedown Policy is established in accordance with applicable UK and EU laws relating to online services and intellectual property, including (where applicable) the UK Copyright, Designs and Patents Act 1988 and the EU E-Commerce Directive (2000/31/EC), as well as other applicable copyright and intellectual property laws. Where a notice contains personal data, it will be processed in accordance with applicable data protection laws (UK GDPR / GDPR).

1. Reporting Copyright or IP Infringement

Any individual or entity who believes that material made available through our website infringes their copyright or other intellectual property rights may submit a written notification to the Company’s designated contact.

Such notification should include:

• the full legal name, company name (where applicable), and current contact information of the complainant;
• a clear description of the copyrighted work or other protected material alleged to have been infringed;
• the precise URL or other specific location of the allegedly infringing content on our website;
• a statement that the complainant is the rights holder or is duly authorized to act on behalf of the rights holder;
• a statement that the information provided is accurate and submitted in good faith;
• the physical or electronic signature of the complainant or their authorized representative.

Notices must be submitted to:
Email: info@websmonsters.com

2. Response and Removal

Upon receipt of a valid and sufficiently detailed infringement notice, the Company may:

• confirm receipt within a reasonable period;
• investigate the reported infringement;
• where the claim is substantiated, remove or disable access to the material without undue delay;
• inform the relevant account holder who submitted the material to the website of the action taken and provide them with appropriate information about the claim.

3. Repeat Infringer Policy

The Company reserves the right to suspend or permanently terminate access to its website and services for users who repeatedly infringe the intellectual property rights of others.

4. Good Faith Requirement

Notices and any responses must be submitted in good faith. Submitting false, misleading, or abusive takedown requests may expose the complainant to legal liability under applicable laws. Complainants are required to ensure that their submissions are accurate, valid, and lawfully justified.