Effective date: 23/12/2025
Last updated: 23/12/2025
DCH CARE SERVICES LIMITED (13742448), Dept 6372a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP (the “Company”, “we”, “us”, “our”) attaches particular importance to the protection of personal data. We process personal data in compliance with the EU GDPR and UK GDPR (as applicable) and other relevant data protection laws.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision, please do not use the website and contact us prior to using the website, its pages, subdomains, or related services. We may amend this Privacy Policy from time to time; users are encouraged to review this page periodically.
1.1. This Privacy Policy explains the type, scope, and purpose of personal data collected and processed by the Company, and the rights available to users.
1.2. The Company acts as a data controller for personal data processed through the website and our services, and may act as a data processor where we process data on documented instructions from another controller (where applicable).
1.3. While we apply appropriate security measures, transmission over the Internet may involve inherent risks. You may also contact us via email or telephone.
We may collect:
name, company name (if applicable), IP address, email address, telephone numbers, identity verification details (where required), social media account details, payment or payout information, and survey responses.
We use this information to verify identity, administer contributor relationships, process commission or fee payments where applicable, provide support, communicate, ensure compliance with contractual obligations, and prevent fraud.
Contributors do not receive Customer payment details or purchase information, except where strictly necessary for internal accounting, royalty calculation, or legal compliance.
We may collect name, username, contact information, device and browser details, IP address, and referring source. We may also receive limited payment-related details from third-party payment systems (such as billing country, cardholder name, PayPal email) and transaction status or identifiers.
This data is used to administer the website, process transactions, deliver support, send service notices, and safeguard against fraud or policy violations.
Partners may provide company details, billing addresses, website URLs, contact data, identity verification details (where needed), and payment details. This information is used for verification, support, fraud prevention, and communications about updates and compliance.
We collect technical and analytical information including device type, browser, IP address, cookies, and network data. Visitors may also provide personal data via forms, chat tools, or subscriptions.
We may process names, email addresses, device and browser details, chat transcripts, and other personal data provided during communications. For security or support purposes, we may request additional information to verify identity or resolve issues.
Personal data may be collected via:
Data may also be collected automatically through browsing activity and referral sources.
We may obtain additional data from:
Personal data is used for:
Personal data may be disclosed:
Data may be stored on servers in the UK or EEA and other jurisdictions used by our service providers. Data is retained only as long as necessary for providing services and meeting legal obligations. Deletion requests may require account deactivation.
Where data is transferred outside the UK or EEA, we use appropriate safeguards required by law.
We use safeguards such as SSL/TLS encryption, secure servers, access controls, and identity verification for sensitive requests. Users are responsible for maintaining the security of their credentials.
Users may request access, correction, deletion, restriction, objection (including direct marketing), and data portability, subject to applicable law. Users may complain to a supervisory authority, such as the UK Information Commissioner’s Office (ICO), if concerns remain unresolved.
With user consent (where required), the Company may send marketing communications. Users may unsubscribe at any time.
The Website may use Google Analytics. Data collected via cookies may be processed on Google servers, including outside the UK or EEA. Users can control analytics cookies via consent tools and browser settings.
We use cookies for functionality and security, and (where enabled) analytics, personalization, and advertising. Strictly necessary cookies are always active; other cookies are used only where permitted by law and subject to user consent.
If you follow links to third-party websites, their privacy policies apply. We are not responsible for external data practices.
Data is retained only as required by law or contractual obligations. When no longer needed, data is deleted or anonymized. Accounts inactive for six (6) months or more may be blocked or deleted, subject to legal and operational needs. Deletion requests may take up to two weeks.
The Company does not knowingly collect personal data from children under 13. If such data is discovered, it will be deleted without undue delay.
We may amend this Privacy Policy at any time. Updates will be posted on this page and, where appropriate, communicated via email.
For inquiries regarding this Privacy Policy, contact:
info@websmonsters.com
We aim to respond within fifteen (15) days.
