Terms of Use

Effective date: 23/12/2025
Last updated: 23/12/2025

1. General Information

These Terms of Use (“Terms”) constitute a legally binding agreement between you, the Customer (either an individual or the entity you represent), and DCH CARE SERVICES LIMITED (13742448), Dept 6372a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP (the “Company”, “we”, “us”, “our”), the provider of the products, content, and services offered through websmonsters.com (the “Website”).

The Website operates as a direct-to-customer digital store. All products, content, and services offered on the Website are sold exclusively by the Company. Customers always contract solely with the Company and do not purchase products from collaborators, contributors, or third parties.

By accessing or using the Website, or by purchasing any products or services on the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and the applicable License Agreement(s) published by the Company. If you act on behalf of a legal entity, you represent and warrant that you are duly authorized to enter into these Terms and the License Agreement on its behalf.

If you do not agree to these Terms, you may not access or use the Website, its content, or services.

The Company reserves the right to amend or update these Terms at its sole discretion. Any changes shall apply prospectively and will not affect licenses already granted. Continued use of the Website or licensed products following such amendments constitutes your acceptance of the revised Terms.

Collaborators and contributors may submit or offer products or content to the Company for potential acquisition or licensing. The Company may, at its sole discretion, acquire, license, or otherwise make such products available through the Website. This process does not create a digital platform, agency, or intermediary relationship. Collaborators are not sellers to Customers.

2. License Terms

2.1. Grant of License

The Company grants Customers a non-exclusive, worldwide, perpetual right to use licensed products, strictly subject to the terms and restrictions set forth herein and in the License Agreement(s).

2.2. License Categories

The specific categories of licenses available to Customers, as well as the scope of rights under each license, are defined exclusively in the License Agreement(s) issued by the Company. By completing a purchase, you expressly accept and agree to comply with the applicable License Agreement.

2.3. Product Modifications

Customers may adapt purchased products to their needs, provided that such modifications remain within the limits of the applicable license.

2.4. Unauthorized Use

Customers may not reproduce, distribute, sublicense, resell, or otherwise make available any Company product, whether modified or unmodified, except as expressly permitted by the applicable license or with the Company’s prior written authorization.

2.5. Assignability

Licenses are non-transferable. Customers shall not sub-license, assign, or otherwise transfer products, services, or related rights to third parties without the Company’s prior written consent.

2.6. Ownership

All products, services, and content remain the intellectual property of the Company and/or are used under licence where applicable. Purchasing a license does not transfer ownership or any exclusive intellectual property rights. Products are provided “as is,” without warranties of any kind, whether express or implied. To the maximum extent permitted by law, the Company disclaims liability for damages of any kind (including direct, indirect, incidental, or consequential losses) arising from the use of, or inability to use, the products.

3. Technical Support

3.1. The Company provides general technical support for its products and services for a period of six (6) months from the date of purchase.

3.2. Technical support is limited to general assistance and does not include installation, customization, or modification services, unless expressly stated otherwise.

3.3. The purchase price of a product or service does not cover installation, customization, or modification unless explicitly specified by the Company.

4. Anti-Fraud Check

4.1. To protect against fraudulent transactions, the Company reserves the right to suspend or delay purchases for manual anti-fraud verification.

4.2. Standard verification may take between 10 and 20 minutes, but may be extended where more thorough investigation is required.

4.3. Anti-fraud checks are conducted to confirm that the purchaser is the legitimate cardholder or authorized user of the chosen payment method.

5. Third-Party Services (Links and Integrations)

The Website may contain references to, links to, or integrations with third-party products or services.

Unless expressly stated otherwise on the relevant checkout page, the Company does not sell third-party products or services as the contracting party on the Website.

Third-party products and services are operated by independent providers under their own terms and policies. You are responsible for reviewing and complying with those third-party terms.

To the maximum extent permitted by law, the Company is not responsible for third-party services, their availability, performance, content, or any issues arising from your relationship with those third parties.

6. Errors, Corrections, and Changes

The Company does not warrant that the Website will be free of errors, typographical mistakes, viruses, or other harmful elements.

The Company does not guarantee that the information available on or through the Website is accurate, complete, reliable, or up to date.

The Company reserves the right, at its sole discretion, to modify the features, functionality, or content of the Website at any time.

7. Third-Party Content

Third-party content may appear on the Website or be accessible through external links. Such content represents solely the views of its authors and does not reflect the opinions or policies of the Company.

8. Unlawful Activity

The Company reserves the right to investigate complaints or reported violations of these Terms and may disclose user information as required by law.

9. Limitation of Liability

Neither the Company nor its affiliates shall be liable for losses, damages, claims, or liabilities arising from errors, interruptions, or delays in Website operations.

10. Payments and Fees

Customers represent and warrant that all billing information provided is accurate and complete.

Wallet / Store Credit balances are treated as advance payments, are non- transferable, not redeemable for cash, and are non-refundable except where required by mandatory law or the Refund Policy.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

12. Contact Information

Email: info@websmonsters.com
DCH CARE SERVICES LIMITED (13742448)
Dept 6372a, 126 East Ferry Road, Canary Wharf,
London, United Kingdom, E14 9FP

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